Production AI is boring infrastructure — and that is the point. These are the non-negotiables we implement on every project.
Testing
Golden query sets with expected behavior ranges. Regression tests when prompts or models change.
Monitoring
Latency, error rate, token cost, and user thumbs-up/down. Alerts when error rate spikes.
Fallbacks
When the model fails or times out, route to a safe default — queue for human, cached answer, or graceful error message.
Documentation
Runbooks your team can follow when something breaks at 6 PM on a Friday.
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