From Pilot to Production

Phase 1 — Prove the workflow

One use case, real data, manual trigger. Validate that the AI output is useful enough to justify automation.

Phase 2 — Harden the integration

Move API keys server-side, add logging, error handling, and a human approval step where output affects customers.

Phase 3 — Expand carefully

Add adjacent use cases only after monitoring shows stable accuracy and acceptable cost for 30+ days.

Phase 4 — Operate

Assign an owner, schedule knowledge base updates, and review prompts when models change.